Why Owners Call Me
I do not sell theory. I have lived the work.
For nearly two decades, I have worked inside home service companies where payroll, customer experience, revenue goals, team performance, and leadership all mattered at the same time.
I have hired, fired, recruited, coached technicians, managed call centers, built departments, opened a new office, created pay plans, developed KPIs, led sales meetings, and held teams accountable when the numbers mattered.
✓Built departments from scratch
✓Helped launch a second office
✓Led technicians and managers
✓Improved sales performance
✓Created KPIs and scorecards
✓Developed call center systems
✓Recruiting and onboarding
✓SOPs, pay plans, and training
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